Sewage backups and drain overflows in Normandy are among the most hazardous water damage events a property can experience. Category 3 black water — raw sewage, backed-up drain lines, toilet overflows — carries bacteria, viruses, and pathogens at concentrations that make any contact a serious health risk. COS Water Damage Restoration's Normandy sewage cleanup team is trained, equipped, and certified under IICRC S520 protocols for Category 3 biohazard remediation — from containment through full restoration.
📞 Call +1-844-499-0972 — Normandy Sewage ResponseSewage cleanup in Normandy is not a standard water damage job. The contamination levels, regulated disposal requirements, containment procedures, and sanitization standards that apply to Category 3 events are fundamentally different — and using a company without specific Category 3 training and equipment leaves your property and your household at risk.
IICRC certification is the standard that defines whether a sewage cleanup was done correctly. Our Normandy team is certified. The difference is measurable.
Sewage-contaminated materials removed from Normandy properties — carpet, pad, drywall, insulation, and any porous material that absorbed Category 3 water — require regulated waste handling and disposal. Our Normandy crew bags, labels, and disposes of all contaminated material to applicable TN regulatory requirements. No dumping in standard refuse. No leaving contaminated materials in dumpsters that aren't rated for biohazard waste.
One application of sanitizer after a sewage event is not sufficient. Our protocol uses multiple applications with documented dwell times.
Our Normandy claim coordinators handle the insurance piece. We can coordinate clearance testing when it's required.
Here's what our certified Normandy Sewage Cleanup crew handles on every job.
Containment is established before extraction begins. This is non-negotiable on every Normandy sewage job.
Extracting Category 3 sewage water from a Normandy property requires specific PPE — full protective suits, respirators rated for biological hazard, and disposable boots — for every technician in the contamination zone. We use dedicated contaminated-water extraction equipment that is not shared with standard water damage jobs and is properly sanitized between uses. After extraction, all materials that contacted Category 3 water and cannot be decontaminated to a safe standard — carpet, pad, standard drywall, fiberglass insulation, and any non-cleanable surface materials — are removed as regulated waste, bagged in approved containers, and disposed of under TN biohazard material regulations.
Sanitization happens before drying equipment is staged. This sequence matters.
Odor neutralization is a final treatment step, not a product sprayed at the end to cover incomplete remediation.
Our Normandy claim coordinators have processed Category 3 claims across TN carriers. We know what gets approved on first submission.
After Category 3 remediation is confirmed complete by instrument readings and — where required — by third-party clearance testing, our licensed Normandy reconstruction team rebuilds your property: new drywall, fresh insulation, flooring, paint, trim, and any affected cabinetry or millwork. All reconstruction is performed to the same documentation standard as the remediation phase, providing a complete recovery record from sewage event to finished property that your insurance carrier and any future property transaction will find clear and complete.


Call +1-844-499-0972 and a live Normandy dispatcher answers — not a recording. Describe the situation; our dispatcher confirms the sewage backup details, dispatches the nearest Category 3-equipped crew, and confirms estimated arrival. Evacuate the affected area and prevent household members and pets from entering while we're en route.
Our Normandy crew arrives in full Category 3 PPE with containment materials, dedicated contaminated-water extraction equipment, and sanitization products. Containment is established before extraction begins — no exceptions. After containment, we identify the source of the backup and coordinate correction if needed before the cleanup scope is assessed.
No extraction, no material removal before the written scope is reviewed and approved by you.
Extraction, material removal, multi-phase sanitization, structural drying, and reconstruction proceed under your approved scope. Daily progress updates keep you informed. Clearance testing is coordinated where required or requested. Final sign-off at a walkthrough with your project manager. Written satisfaction guarantee on every Normandy job.



"We have a young child and a dog and the moment the sewage smell hit I knew this was something I couldn't handle myself. COS Water Damage Restoration's Normandy team was there in under 60 minutes, contained the area so our family could stay in the upper floors, and handled every part of the cleanup in a way I trusted. The clearance testing they coordinated at the end gave me documented proof that the remediation was complete."
"Three years later, no odor, no mold, no recurring issues. COS Water Damage Restoration did the Normandy sewage cleanup right the first time. I'm telling every neighbor I know to call them first."
"Managing a rental property in Normandy means sewage backups occasionally happen, and the response you choose matters enormously because you have tenant health and habitability on the line. COS Water Damage Restoration handled a Category 3 event at one of our properties with complete transparency — documented scope before work started, clear removal decisions explained in writing, and a clearance certificate at the end that we could show our tenant as proof the property was properly remediated. The insurance claim was settled without any dispute."
COS Water Damage Restoration's certified Category 3 sewage cleanup team serves Normandy and surrounding communities throughout TN. Call +1-844-499-0972 to confirm same-day service at your address.
Don't let an uncertified company handle a Category 3 sewage event in your Normandy property. The health risk from incomplete remediation is real. Call +1-844-499-0972 — our certified Normandy team handles it correctly.
📞 Call +1-844-499-0972 — Normandy Sewage Response24/7 Response · IICRC S520 Certified · Category 3 Protocols · Normandy, TN